Privacy Policy

1. Overview & Scope

Eraire, LLC (“Eraire,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or communicate with us.

2. Information We Collect

We collect minimal personal information, limited to what you voluntarily provide via email correspondence. This may include your name, email address, company name, and any other information you choose to share.

We do not use third-party analytics cookies or tracking pixels on our marketing website. We may collect standard server logs (IP address, browser type, access times) for security and operational purposes only.

3. How We Use Information

We use the information we collect solely to:

• Respond to your inquiries and communicate with you
• Evaluate potential business engagements
• Maintain the security and integrity of our services
• Comply with legal obligations

4. Legal Bases for Processing

For individuals in the European Economic Area (EEA), our legal basis for processing personal data is your consent (when you contact us) and our legitimate interest in responding to business inquiries and maintaining website security.

5. Data Sharing & Sub-processors

We do not sell, rent, or trade your personal information. We may share information with trusted service providers (such as email hosting and cloud infrastructure providers) solely to operate our business, under strict confidentiality obligations.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Typically, business correspondence is retained for seven (7) years for tax and legal compliance purposes.

7. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Lodge a complaint with a data protection authority

To exercise these rights, contact us at hello@eraire.com.

9. International Transfers

Eraire is based in the United States. If you contact us from outside the US, your information will be transferred to and processed in the United States. We rely on appropriate safeguards for such transfers under applicable data protection laws.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date.

12. Contact

If you have any questions about this Privacy Policy, please contact us at hello@eraire.com.